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Open your account with clear privacy terms

Your Privacy Policy tells you exactly what account data we use when you open the lobby, check Sic Bo or Medusa records, or move funds through DANA, OVO…

Account data clarityDANA, OVO, GoPay, QRISCookie controlsSupport 10:00-02:00 WIB

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Explore what this policy covers

jangkar55 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Clear privacy terms help you decide what to share before you create a username or add a wallet. We collect only the data needed to run your account, verify wallet activity, secure login sessions, respond to privacy requests, and keep transaction records tied to DANA, OVO,

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GoPay or QRIS. Device data such as browser type, IP address, cookie ID and page time helps us detect repeated failed logins and keep session access where local law permits. If you contact us from Medan, we handle your request through the same Indonesia support queue
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and log the response against your account activity log. We do not sell your personal data; limited sharing happens only with payment processors, technical service partners, or when required by valid legal process.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Open a privacy request through support

Fast privacy contact matters when a wrong phone number, wallet name, or cookie setting blocks access to your account data.

DATA HANDLING

Check how we handle data

Good privacy practice is visible in small account steps, not slogans. We show password reset activity inside your profile, keep payment references separate from public lobby names, and tie support access to…

Data we collect

Account data starts with your username, phone, email, password hash, login time, IP address and wallet reference. We collect game-session IDs for Sic Bo, Bingo and Rocket Crash only to connect activity with account records.

Payment records

DANA, OVO, GoPay and QRIS records include amount, timestamp, status, payment reference and account match. We use those fields to trace privacy requests about deposits or withdrawals without exposing your full wallet details.

Cookie controls

On Android Chrome, you can check cookies through Settings > Site settings > Cookies; on iPhone Safari, use Settings > Safari > Advanced > Website Data. Changing cookies may sign you out of the lobby.

Security checks

Failed login counts, password resets and device changes are logged to reduce account takeover risk. If a new device asks for access, we may request phone or email confirmation before showing wallet records.

Retention rules

We keep wallet and support records while your account remains active and for required dispute, tax, or payment reconciliation periods. When data is no longer needed, we delete it or strip account identifiers.

Request handling

Privacy requests are handled by support staff trained to mask payment references and verify account control. You can ask for correction, data copy, export, or deletion, and we record each response date.

Browse your privacy questions

These answers focus only on privacy choices inside our account, wallet and support flow. If your question involves payments, mention whether the record is from DANA, OVO, GoPay or QRIS, because each rail leaves a different reference format. For requests tied to login safety, include your last successful device and the account step you were using. That detail helps us check the right log without collecting extra data.

We collect your username, registered phone, email, password hash, IP address, device details and wallet reference. The purpose is account creation, login safety, payment matching and privacy support, not selling personal data.

We store payment references, timestamps, amount, status and the account match for DANA, OVO, GoPay and QRIS. We do not need your wallet app password, and support will never ask for it.

Yes. Open Account > Profile > Privacy Request or contact live chat from 10:00 to 02:00 WIB. Tell us which field is wrong, then we verify account control before making changes.

Cookies keep your session, language choice and device safety signals. You can change them in your browser settings, but clearing them may sign you out and require a fresh login check.

Only support staff assigned to privacy handling can see the request details. Payment references are masked where possible, and we keep an activity log showing when the request was received and answered.

You can ask for deletion through the privacy request form. We remove eligible account data, but some wallet, dispute or legal records may need to remain for required retention periods.

We log the device change, IP address and time. Where local law permits, if the pattern looks unusual, we may ask for phone or email confirmation before showing wallet records or changing profile details.

Open your account with clear privacy terms

Open a privacy request through support

Check how we handle data

Data we collect

Payment records

Cookie controls

Security checks

Retention rules

Request handling

Browse your privacy questions

01 What data do you collect when I open an account?

02 Do you store my DANA, OVO, GoPay or QRIS details?

03 Can I ask to correct my account data?

04 How do cookies affect my privacy?

05 Who can see my privacy request?

06 Can I ask for my data to be deleted?

07 What happens if my account is accessed from a new device?

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